1 hour ticket response
We are committed to supplying a fast and accurate reply to each tech support ticket sent by a customer. Our expert support team members will review your inquiry and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all tech support tickets. In reality, our average ticket response time has proven to be twenty minutes.
A First–Rate Client Support Service
Our support team members have big experience in the Linux cloud packages market and are competent enough to supply a prompt answer to your problem. If, however, the case at hand is not within the competence of a technician, the customer support ticket will be forwarded to a programmer or administrator for additional assistance.
A User–Friendly Help Center Section
To help you get a quick tip on how to use a certain service, we have implemented a truly user–friendly Help section in your Web Control Panel. You can browse through a vast collection of web hosting account administration articles and website administration articles, take a glimpse at the F.A.Q. section or check out our instructional video tutorials.