A 99.9% Server Uptime
Our cloud hosting system is based on a steady, enterprise–class hardware architecture and a heavily tweaked Linux distribution. So, regardless of what your website is, or how many website visitors you have, or even in case there is a denial–of–service assault, our physical servers will stay up and running and your websites will remain accessible online.
All our Linux cloud packages plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s important that you also set up your own network architecture. That’s why we built a custom internal network in each one of our data centers. Based on top–class Juniper routers and switches, our internal network allows for faster–than–the–blink–of–an–eye data transfer speeds and is also fully redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, regardless of which hosting offer you’ve opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our web hosting services, or if you think that they are inadequate, or if you decide that you must use a Linux VPS packages rather than a cloud hosting plan – we will give you a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have complete control over your domain names even if you terminate your web hosting account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to get an answer, you probably know how aggravating this can be, especially if your web site is on the line. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be right here and they’ll reply to you in under an hour. And the best part is that their average response time is just 20 minutes!