What does ?phone support? imply in the arena of Internet hosting?
Although this is not the most importantfactor in order to recognize a dependable cloud hosting supplier from a bad one and a reseller from an actual provider, having the option to call and consult with a live person is a sign that you aren't working with a one-person service provider and that you will be able to reach somebody whenever you're looking for assistance. The telephone support for website hosting services may vary from basic to expert, therefore the issues which can be resolved through a call vary based on the specific supplier. In the general case, these issues are more basic and feature billing or first level tech issues as more complex tasks generally need a support ticket where both you and the sysadmins can follow what is going on with a specific issue. Nevertheless, being able to call your service provider will save you lots of time and efforts for the countless small things which may eventually show up at the time you manage your web hosting account.
Phone Support in Cloud Hosting
In case you decide to obtain one of our Linux cloud packages, you will be able to get hold of our support team via phone for 14 hrs every day. We can assist you in choosing the most suitable package for your web sites as we are aware that it's better to discuss this kind of matters with a live person. In case you already have an account, we are able to help you with all your sales/billing questions and / or general issues, even with some technical situations that do not require too much time or escalation to an administrator since it will be more appropriate to open a support ticket for time-consuming problems and have the communication in a single place. We have phone numbers in the United States, Great Britain and Australia, so you will be able to call the one you prefer and speak with our representatives.